Administrative Assistant

Professional Home Care LLC; Greensboro (NC); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Recognition-Based Rewards

Holiday Pay

Birthday Incentive

Job summary

Professional Home Care LLC in Greensboro, NC is seeking an Administrative Assistant to support daily home health operations, manage patient records, schedule visits, and assist clinical staff. The role emphasizes accurate documentation and compliance with healthcare regulations.

You will handle billing verifications, onboarding, and inventory while delivering excellent customer service to patients and families.

Qualifications

• High School Diploma or GED required; associate degree or health care admin cert preferred.
• Administrative experience, preferably in health care or home health setting.
• Proficient in Microsoft Office and EHR systems.
• Excellent communication, organizational and time management skills.
• Ability to work independently and handle multiple priorities under deadlines.
• Knowledge of medical terminology and HIPAA regulations is a plus.

Responsibilities

• Answer phone calls, greet visitors, and provide excellent customer service.
• Schedule and confirm home visits for nurses, aides, and therapists.
• Maintain accurate patient records and update EHR systems.
• Assist with billing verifications and authorizations.
• Prepare reports, letters, and documents for staff.
• Monitor and order office supplies; manage inventory for patient materials.
• Track staff licenses, certifications, and in-service trainings compliance.
• Assist with onboarding of new employees (collecting documents, arranging training).
• Ensure confidentiallity and HIPAA compliance at all times.

Skills

Customer service

Communication

Organizational skills

Time management

Independence

Education

High School Diploma or GED

Associate degree or health care admin cert

Tools

Microsoft Office

EHR systems

Job description

The Administrative Assistant supports the daily operations of a home health agency by performing a variety of clerical tasks. The role ensures accurate documentation, assists clinical staff, communicates with patients and families, and upholds compliance with healthcare regulations

Requirements

• High School Diploma or GED (required); associates degree or health care admin certifications (preferred)
• Administrative experience, preferably in health care or home health setting.
• Protient in Microsoft Office and electronic health record systems (EHR) systems.
• Excellent communication, organizational and time management skills.
• Ability to work independently and handle multiple priorities under deadlines
• Knowledge of medical terminology and HIPAA regulations is a plus.
• Recognition- Based Rewards
• Holiday Pay
• BIRTHDAY INCENTIVE

Responsibilities

• Answer phone calls, greet visitors, and provide excellent customer service to clients, families, and staff.
• Schedule and confirm home visits for nurses, aides, and therapist.
• Maintain accurate patient records and update electronic health records. (EHR) systems.
• Assist with billing insurance verifications and authorizations.
• Prepare reports, letters, and other documents for clinical and administrative staff.
• Monitor and order office supplies; manage inventory for patient related materials.
• Track staff license, certifications, and in-service trainings compliance.
• Assist with onboarding of new employees (collecting documents, arranging training).
• Ensure confidentiallity and HIPAA compliance at all times.