Holiday Gift Guide Sales Champion

Macy's; Walnut Creek (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Job summary

Macy's is seeking an Ambassador who drives sales by engaging customers, sharing vendor product knowledge, and upselling. You will cultivate repeat clientele and act as the expert for the vendor/brand area you represent, while communicating customer needs to leadership and vendor partners.

Full-time role with hours driven by business needs. You’ll participate in merchandising initiatives, events, and programs to grow sales and brand presence within the store.

Qualifications

• Minimum 1 year previous selling or retail experience required.
• Excellent verbal and written communication and interpersonal skills.
• Self-starter, able to work independently and as part of a team; effective time management.

Responsibilities

• Provide an exceptional customer experience by prioritizing the customer.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between vendors, personal stylists, and store leadership.
• Ensure sales floor is neat, signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Lead customer-facing vendor sponsored events with vendor partnerships to meet sales goals.
• Proficient in Macy's point of sale systems to wrap up sales.
• Foster an environment of acceptance and respect with colleagues and customers.

Skills

Customer relationship building

Up-selling

Communication

Time management

Tools

POS systems

Job description

Macy's is seeking an Ambassador who drives sales by engaging customers, sharing vendor product knowledge, and upselling. You will cultivate repeat clientele and act as the expert for the vendor/brand area you represent, while communicating customer needs to leadership and vendor partners.

Full-time role with hours driven by business needs. You’ll participate in merchandising initiatives, events, and programs to grow sales and brand presence within the store.