Holiday Gift Guide Sales Champion & Brand Advocate

Macy's; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring an Ambassador to drive sales by connecting with customers, sharing vendor knowledge, and upselling. You will cultivate repeat clientele and act as the expert for designated brands. Hours per week vary; full-time roles typically require 30+ hours.

This role emphasizes merchandise knowledge, event execution with vendors, and building brand-specific client bases to support local marketing efforts.

Qualifications

• Minimum 1 year previous selling or retail experience.
• Demonstrate ability to build relationships and convert customers into clients.
• Flexible availability including days, evenings, weekends and holidays.

Responsibilities

• Provide an exceptional customer experience prioritizing the customer.
• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, stylists, and store leadership.
• Keep sales floor neat, signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin.
• Build brand-specific clientele to support local marketing.
• Plan and lead vendor-sponsored events with vendor partnerships.
• Be proficient in Macy's POS systems and devices to wrap up sales.
• Foster an inclusive environment with colleagues and customers.

Skills

Customer relationship building

Sales and upselling

Excellent communication

Team collaboration

Time management

POS systems

Tools

POS systems

Job description

Macy's is hiring an Ambassador to drive sales by connecting with customers, sharing vendor knowledge, and upselling. You will cultivate repeat clientele and act as the expert for designated brands. Hours per week vary; full-time roles typically require 30+ hours.

This role emphasizes merchandise knowledge, event execution with vendors, and building brand-specific client bases to support local marketing efforts.