Holiday Gift Guide Sales Champion

Macy's; Florida; On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in the United States is seeking an Ambassador to help drive sales by connecting with customers, sharing vendor product knowledge, and upselling. You will foster repeat clientele and act as the expert for assigned brands while communicating customer needs to leadership and vendor teams.

Full-time colleagues typically work 30+ hours weekly; benefits include health coverage, 401(k) match, paid time off, holidays, and learning opportunities.

Qualifications

• Minimum 1 year of selling or retail experience.
• Ability to greet customers, make recommendations and upsell.
• Strong communication and interpersonal skills.

Responsibilities

• Provide exceptional customer experience with the customer as priority.
• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, personal stylists and store leadership.
• Maintain neat, signed sales floor for sales and markdowns.
• Drive sales and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor events and lead customer-facing vendor-sponsored events.
• Operate Macy's POS systems and devices to complete sales.

Skills

Customer service

Sales experience

Relationship building

Communication

Teamwork

Job description

Macy's in the United States is seeking an Ambassador to help drive sales by connecting with customers, sharing vendor product knowledge, and upselling. You will foster repeat clientele and act as the expert for assigned brands while communicating customer needs to leadership and vendor teams.

Full-time colleagues typically work 30+ hours weekly; benefits include health coverage, 401(k) match, paid time off, holidays, and learning opportunities.