Holiday Gift Guide Sales Champion

Macy's; Durham (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withmental

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers, sharing vendor product knowledge, and upselling. You will cultivate repeat clientele and act as the expert for designated brands while collaborating with store leadership and vendors.

Full-time or part-time hours vary, with schedule dependent on business needs. Benefits include health coverage, 401(k) match, paid time off, holidays, and opportunities for development and events participation.

Qualifications

• Minimum 1 year previous selling or retail experience required.
• Proficiency with Macy's POS systems and company devices to process sales.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Lead customer facing vendor sponsored events with vendor community, meeting sales and participation goals.
• Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion.
• Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.

Skills

Customer experience

Upselling

Communication

Product recommendations

Team collaboration

Tools

Point of Sale (POS) systems

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers, sharing vendor product knowledge, and upselling. You will cultivate repeat clientele and act as the expert for designated brands while collaborating with store leadership and vendors.

Full-time or part-time hours vary, with schedule dependent on business needs. Benefits include health coverage, 401(k) match, paid time off, holidays, and opportunities for development and events participation.