Festive Gift Guide Sales Champion

Macy's; National City (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withmental

Job summary

Macy's is hiring an Ambassador who drives sales by connecting with customers and sharing vendor product knowledge to upsell and build repeat clientele. You will act as the expert for the vendor brands you represent, communicating customer needs to leadership and the vendor community.

You will also regularly execute merchandising initiatives, ensure the sales floor is inviting, and partner with personal stylists, store leadership, and vendors to reach sales and margin goals while delivering an

Qualifications

• Minimum 1 year of selling or retail experience.
• Ability to build relationships and convert customers into clients.
• Strong communication and interpersonal skills.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met.
• Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Skills

Customer engagement

Upselling

Vendor knowledge

Communication

Tools

POS systems

RF devices

Mobile devices

Job description

Macy's is hiring an Ambassador who drives sales by connecting with customers and sharing vendor product knowledge to upsell and build repeat clientele. You will act as the expert for the vendor brands you represent, communicating customer needs to leadership and the vendor community.

You will also regularly execute merchandising initiatives, ensure the sales floor is inviting, and partner with personal stylists, store leadership, and vendors to reach sales and margin goals while delivering an