Holiday Gift Guide Sales Champion

Macy's; Sarasota (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to connect with customers, share vendor product knowledge, and upsell. You will cultivate a loyal clientele and act as the expert for designated brands while supporting leadership and stylists with merchandising initiatives.

Full-time colleagues are typically scheduled 30+ hours per week with benefits including health coverage, a 401(k) match, paid time off, and holidays. You will participate in events and drive sales through outstanding customer experiences.

Qualifications

• Minimum 1 year previous selling or retail experience required.
• Ability to upsell and build client relationships.
• Excellent communication and interpersonal skills.
• Flexible availability including days, evenings, weekends and holidays.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met.
• Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Skills

Customer service

Upselling

Product knowledge

Vendor liaison

Store merchandising

Tools

POS systems

Job description

Macy's is seeking an Ambassador to connect with customers, share vendor product knowledge, and upsell. You will cultivate a loyal clientele and act as the expert for designated brands while supporting leadership and stylists with merchandising initiatives.

Full-time colleagues are typically scheduled 30+ hours per week with benefits including health coverage, a 401(k) match, paid time off, and holidays. You will participate in events and drive sales through outstanding customer experiences.