Holiday Gift Guide Sales Ambassador: Elevate Experiences

Macy's; Santa Clara (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withmental

Eight paid holidays

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, cultivate repeat clientele, and serve as the expert for designated brands. You will communicate customer needs to leadership and vendors while executing strategic merchandising initiatives.

Hours vary; full-time schedules include 30+ hours per week. Join Macy's dynamic, inclusive environment with benefits, health coverage, 401(k) match, paid time off, and holidays.

Qualifications

• Minimum 1 year previous selling or retail experience required.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met.
• Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, cultivate repeat clientele, and serve as the expert for designated brands. You will communicate customer needs to leadership and vendors while executing strategic merchandising initiatives.

Hours vary; full-time schedules include 30+ hours per week. Join Macy's dynamic, inclusive environment with benefits, health coverage, 401(k) match, paid time off, and holidays.