Holiday Gift Guide Brand & Sales Ambassador

Macy's; Modesto (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers, sharing vendor product knowledge, and upselling. You will cultivate repeat clientele and act as the expert for designated brands in-store, collaborating with leadership and vendor partners.

Full-time position with 30+ hours per week; benefits include health, wellness coverage, 401(k) match, paid time off, and holidays. Expect flexible hours due to business needs and opportunities for career growth.

Qualifications

• Minimum 1 year previous selling or retail experience.
• Excellent verbal and written communication and interpersonal skills.
• Self-starter, able to work independently and as part of a team; must have excellent time management skills.
• Flexible availability, including weekends and holidays.
• Comfortable with computers, mobile devices, and radio frequency equipment.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Lead customer-facing vendor sponsored events with vendor partnerships to meet sales goals.
• Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion.
• Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.

Skills

Retail experience

Customer relationship

Communication

Time management

POS proficiency

Teamwork

Tools

POS systems (Macy's)

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers, sharing vendor product knowledge, and upselling. You will cultivate repeat clientele and act as the expert for designated brands in-store, collaborating with leadership and vendor partners.

Full-time position with 30+ hours per week; benefits include health, wellness coverage, 401(k) match, paid time off, and holidays. Expect flexible hours due to business needs and opportunities for career growth.