Holiday Gift Guide Sales Ambassador

Macy's; Valley Cottage (NY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will build repeat clientele, upsell, and act as the expert for designated brands and areas.

Full-time roles typically require 30+ hours per week; part-time 12-24 hours. The role includes benefits, health coverage, 401(k) match, PTO, and holidays, with opportunities for career growth.

Qualifications

• 1 year of selling or retail experience is preferred.
• Ability to greet customers and make product recommendations.
• Strong interpersonal and communication skills.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority
• Greet customers, make product recommendations, and upsell
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns
• Create and implement best practices to drive sales, turn, and gross margin above company average
• Build brand-specific clientele to support local marketing
• Execute vendor and non-vendor events to increase sales
• Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met
• Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills

Customer service

Upselling

Communication

Relationship building

Tools

POS system

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will build repeat clientele, upsell, and act as the expert for designated brands and areas.

Full-time roles typically require 30+ hours per week; part-time 12-24 hours. The role includes benefits, health coverage, 401(k) match, PTO, and holidays, with opportunities for career growth.