Holiday Gift Guide Brand Ambassador

Macy's; Sarasota (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and build repeat clientele while acting as the expert for designated brands and areas. This is a full-time role with hours that could exceed 30 per week, depending on business needs.

Benefits include health coverage, 401(k) match, PTO, holidays, and development opportunities. As part of Macy's, you will execute merchandising initiatives, host and coordinate vendor

Qualifications

• Minimum 1 year retail selling experience.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns
• Create and implement best practices to drive sales, turn, and gross margin above company average
• Build brand-specific clientele to support local marketing
• Execute vendor and non-vendor events to increase sales
• Lead customer facing vendor sponsored events with vendor partnerships to meet goals
• Be proficient in Macy's point of sale systems and devices to complete sales
• Foster an inclusive environment strengthening relationships with colleagues, customers, and communities

Skills

Customer service

Sales

Upselling

Communication

Tools

POS systems

Job description

Macy's is hiring an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and build repeat clientele while acting as the expert for designated brands and areas. This is a full-time role with hours that could exceed 30 per week, depending on business needs.

Benefits include health coverage, 401(k) match, PTO, holidays, and development opportunities. As part of Macy's, you will execute merchandising initiatives, host and coordinate vendor