Holiday Gift Guide Brand Ambassador

Macy's; Lexington (KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withMental

Job summary

Macy's is hiring an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will build repeat clientele and serve as the expert for the brands represented, while communicating customer needs to leadership and vendors.

Full-time colleagues are scheduled 30+ hours; hours vary by business needs. Benefits include health coverage, a 401(k) match, paid time off, and holidays, with opportunities for career growth and development.

Qualifications

• Minimum 1 year selling or retail experience.
• Strong communication and interpersonal skills.
• Flexible availability including days, evenings, weekends and holidays.

Responsibilities

• Provide an exceptional customer experience by prioritizing the customer.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between vendors, personal stylists, and store leadership.
• Keep the sales floor neat, signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin.
• Build brand-specific clientele to support local marketing.
• Plan and lead vendor-sponsored events with vendor partners.
• Be proficient in Macy's POS systems and company devices to wrap up sales.
• Foster an inclusive environment that strengthens relationships with colleagues and customers.

Skills

Customer service

Upselling

Relationship building

Communication

Time management

Job description

Macy's is hiring an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will build repeat clientele and serve as the expert for the brands represented, while communicating customer needs to leadership and vendors.

Full-time colleagues are scheduled 30+ hours; hours vary by business needs. Benefits include health coverage, a 401(k) match, paid time off, and holidays, with opportunities for career growth and development.