Holiday Gift Guide Brand Ambassador

Macy's; Nashville (TN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and build a repeat clientele while collaborating with store leadership and vendor teams.

Full-time roles are typically 30+ hours per week; hours vary with business needs. The position includes benefits such as health coverage, paid holidays, 401(k) matching, and employee programs.

Qualifications

• 1+ year selling or retail experience required.
• Flexible availability including days, evenings, weekends and holidays.
• Strong communication and interpersonal skills.

Responsibilities

• Provide exceptional customer experience with the customer as top priority.
• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, personal stylists and store leadership.
• Keep sales floor neat, signed, and merchandised for sales and markdowns.
• Create and implement best practices to drive sales and gross margin.

Skills

Customer service

Upselling

Communication

Teamwork

Merchandising

Vendor knowledge

Tools

POS systems

Company devices

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and build a repeat clientele while collaborating with store leadership and vendor teams.

Full-time roles are typically 30+ hours per week; hours vary with business needs. The position includes benefits such as health coverage, paid holidays, 401(k) matching, and employee programs.