HOA Leasing Coordinator: Move‑In Compliance & Approvals

AMH; Orlando (FL); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company matching

Employee stock purchase plan

Tuition reimbursement

9 paid holidays per year

PTO accrual

Job summary

AMH, a leading single-family rental company, is hiring a Leasing HOA Coordinator in Orlando, FL. You will ensure HOA compliance for future residents, submit HOA applications, and guide applicants through registrations, fees, and lease terms.

You will monitor files in Dynamics CRM, coordinate with Leasing Agents to resolve HOA-related issues, and stay updated on move-in requirements and restrictions to ensure smooth transitions into homes.

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred.

Responsibilities

• Monitor the future resident pipeline in Dynamics CRM, reviewing each file to determine necessary steps required by the respective HOA for approval of upcoming move-ins.
• Submit HOA applications for new leases and paperwork for renewals as required by the HOA.
• Proactively communicate with future residents via phone calls and emails to guide them through the registration and application process, inform them of any applicable fees, and ensure a smooth transition into their new home.
• Identify and resolve any violations, discrepancies, or non-compliance issues in lease agreements that do not meet HOA requirements by coordinating with Leasing Agents to make necessary adjustments.
• Review lease agreements thoroughly to ensure the household composition and lease terms align with all HOA restrictions and guidelines.
• Oversee rental registration applications in municipalities where they are required for new leases.
• Maintain regular communication with HOAs to stay updated on any changes in move-in requirements, fee schedules, and restrictions, ensuring continuous compliance.

Skills

Customer service

Microsoft Office

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft CRM Dynamics

Yardi

Excel

Outlook

Job description

AMH, a leading single-family rental company, is hiring a Leasing HOA Coordinator in Orlando, FL. You will ensure HOA compliance for future residents, submit HOA applications, and guide applicants through registrations, fees, and lease terms.

You will monitor files in Dynamics CRM, coordinate with Leasing Agents to resolve HOA-related issues, and stay updated on move-in requirements and restrictions to ensure smooth transitions into homes.