Leasing HOA Coordinator

4rahlp1 American Homes 4 Rent, L.P.; Orlando (FL); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending accounts or health-s

401(k) with company matching

Job summary

American Homes 4 Rent, LP is seeking a Leasing HOA Coordinator in Orlando, FL. The role ensures future residents comply with HOA requirements, processes registrations, fees, screenings, and lease restrictions.

You will manage the pipeline in Dynamics CRM, submit HOA applications, and guide residents through the process to a smooth move-in. The ideal candidate has a high school diploma (Bachelor's preferred), and experience in property management, HOA operations, and proficiency in CRM Dynamics,

Qualifications

• High school diploma or GED required; bachelor’s preferred.
• Experience in property management or HOA/city operations preferred.
• CRM Dynamics and Yardi experience preferred.
• Prior customer service experience preferred.

Responsibilities

• Monitor the future resident pipeline in Dynamics CRM to determine HOA steps for move-in approval.
• Submit HOA applications for new leases and renewals as required by the HOA.
• Guide future residents through registration and application processes via phone and email, noting fees.
• Identify and resolve lease discrepancies to meet HOA requirements with Leasing Agents.
• Review lease terms to ensure alignment with HOA restrictions and guidelines.
• Oversee rental registration applications where required for new leases.
• Maintain ongoing communication with HOAs about changes in move-in requirements and fees.

Skills

CRM Dynamics

Yardi

Customer service

Microsoft Office

Education

High school diploma or GED

Bachelor’s degree

Tools

Microsoft CRM Dynamics

Yardi

Job description

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

The Leasing HOA Coordinator ensures future residents comply with all Homeowners Association (HOA) requirements and restrictions for their respective properties, including registration applications, processing fees, background screenings, and lease term restrictions.

Responsibilities

• Monitor the future resident pipeline in Dynamics CRM, reviewing each file to determine necessary steps required by the respective HOA for approval of upcoming move-ins.
• Submit HOA applications for new leases and paperwork for renewals as required by the HOA.
• Proactively communicate with future residents via phone calls and emails to guide them through the registration and application process, inform them of any applicable fees, and ensure a smooth transition into their new home.
• Identify and resolve any violations, discrepancies, or non-compliance issues in lease agreements that do not meet HOA requirements by coordinating with Leasing Agents to make necessary adjustments.
• Review lease agreements thoroughly to ensure the household composition and lease terms align with all HOA restrictions and guidelines.
• Oversee rental registration applications in municipalities where they are required for new leases.
• Maintain regular communication with HOAs to stay updated on any changes in move-in requirements, fee schedules, and restrictions, ensuring continuous compliance.

Requirements

• High school diploma or GED required.
• Bachelor’s degree preferred.
• Experience in property management or HOA/city operations preferred.
• Microsoft CRM Dynamics and Yardi experience preferred.
• Prior experience in customer service preferred.
• Proficiency in Microsoft Office (Word, Outlook, and Excel).

Compensation The anticipated pay range/scale for this position is $21.09 to $25.30 Hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation This position is not bonus-eligible.

Perks and Benefits

• Employees have the opportunity to participate in medical, dental and vision insurance;
• flexible spending accounts and/or health savings accounts;
• dependent savings accounts;
• 401(k) with company matching contributions;
• employee stock purchase plan;
• and a tuition reimbursement program.
• The Company provides 9 paid holidays per year;
• upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.

American Homes 4 Rent, LP (“AMH”) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors. AMH provides reasonable accommodations to qualified individuals with disabilities. To request an accommodation, email [e-mail]. Know your rights. In addition to federal law requirements, AMH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMH participates in the E-Verify program. Learn more about E-Verify.

Illinois Privacy Notice: IL E-Verify Notice. Information regarding our collection and use of your personal information can be found here.

Background check required. AMH will consider for employment qualified applicants with arrest or conviction records in accordance with all applicable federal, state, and local laws, which may include the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.