Leasing HOA Coordinator

American Homes 4 Rent, L.P.; Florida; On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company matching

Employee stock purchase plan

Tuition reimbursement

9 paid holidays

PTO accrual

Job summary

American Homes 4 Rent is seeking a Leasing HOA Coordinator to ensure future residents meet HOA requirements. You will manage HOA applications, communicate with applicants, and resolve lease discrepancies to ensure compliant move-ins. Collaboration with Leasing Agents is essential to align lease terms with HOA rules.

The role requires attention to detail and strong communication across departments. This position supports HOA compliance across leased properties, coordinating with municipalities

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• Experience in property management or HOA/city operations preferred.
• CRM Dynamics and Yardi experience preferred.
• Prior experience in customer service preferred.
• Proficiency in Microsoft Office (Word, Outlook, and Excel).

Responsibilities

• Monitor the future resident pipeline in Dynamics CRM, reviewing each file to determine steps required by the HOA for move-ins.
• Submit HOA applications for new leases and renewals as required by the HOA.
• Proactively communicate with future residents via phone and email through the registration and application process.
• Inform residents of applicable fees and ensure a smooth transition into their new home.
• Identify and resolve violations or non-compliance issues in lease agreements with Leasing Agents.
• Review lease terms to ensure alignment with HOA restrictions and guidelines.
• Oversee rental registration applications where required for new leases.
• Maintain regular communication with HOAs to stay updated on changes in move-in requirements, fees, and restrictions.

Skills

Customer service

Property management

HOA operations

CRM Dynamics

Yardi

Microsoft Office

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft CRM Dynamics

Yardi

Job description

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.The Leasing HOA Coordinator ensures future residents comply with all Homeowners Association (HOA) requirements and restrictions for their respective properties, including registration applications, processing fees, background screenings, and lease term restrictions.Responsibilities:Monitor the future resident pipeline in Dynamics CRM, reviewing each file to determine necessary steps required by the respective HOA for approval of upcoming move-ins.Submit HOA applications for new leases and paperwork for renewals as required by the HOA.Proactively communicate with future residents via phone calls and emails to guide them through the registration and application process, inform them of any applicable fees, and ensure a smooth transition into their new home.Identify and resolve any violations, discrepancies, or non-compliance issues in lease agreements that do not meet HOA requirements by coordinating with Leasing Agents to make necessary adjustments.Review lease agreements thoroughly to ensure the household composition and lease terms align with all HOA restrictions and guidelines.Oversee rental registration applications in municipalities where they are required for new leases.Maintain regular communication with HOAs to stay updated on any changes in move-in requirements, fee schedules, and restrictions, ensuring continuous compliance.Requirements:High school diploma or GED required.Bachelor’s degree preferred.Experience in property management or HOA/city operations preferred.Microsoft CRM Dynamics and Yardi experience preferred.Prior experience in customer service preferred.Proficiency in Microsoft Office (Word, Outlook, and Excel).CompensationThe anticipated pay range/scale for this position is $21.09 to $25.30 Hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.Additional CompensationThis position is not bonus-eligible.Perks and BenefitsEmployees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.#li-ea1