Market HOA Coordinator

AMH; Tampa (FL); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company matching

Student tuition reimbursement

Paid holidays

PTO accrual

Job summary

AMH is seeking a proactive Market HOA Coordinator in Tampa, FL to foster strong relationships with HOAs and ensure HOA regulations are followed across our portfolio. You will manage HOA violations, engage with residents and HOAs, visit properties, and coordinate with the Centralized HOA department to support approvals and registrations.

A high school diploma is required, with a bachelor’s degree preferred, and familiarity with CRM Dynamics or Yardi is a plus.

Qualifications

• High School diploma or GED is required.
• Bachelor’s Degree preferred.
• Experience in Property Management or with HOAs/City regulations is preferred.
• Familiarity with Microsoft CRM Dynamics and Yardi is preferred.
• Background in Customer Service is preferred.
• Valid driver’s license required.
• Proficient in basic Microsoft Office applications.
• Strong verbal and written communication skills.

Responsibilities

• Oversee HOA violations, prioritizing severe cases, and ensuring effective resolution.
• Engage with residents and HOAs to facilitate the resolution of violations.
• Craft strategies to reduce the frequency and impact of HOA violations in communities with high occurrence rates.
• Conduct property visits to verify and resolve reported violations.
• Build and maintain constructive partnerships with local HOAs, participating in meetings and votes as necessary.
• Collaborate with the Centralized HOA department and property management teams to support approvals, requests, and registrations.
• Regularly update and manage records of Leasing Restricted communities to align with investment standards.
• Provide consistent updates to District Leaders on HOA-related issues and work orders.

Skills

Customer service

Verbal & written communication

Education

High School diploma or GED

Bachelor’s degree

Tools

Microsoft CRM Dynamics

Yardi

Job description

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

We are seeking a proactive Market HOA Coordinator to foster and sustain strong relationships with local Homeowners Associations (HOAs). This role involves ensuring adherence to regulations within our portfolio and actively seeking ways to mitigate violations and associated costs.

Responsibilities:

• Oversee HOA violations, prioritizing severe cases, and ensuring effective resolution.
• Engage with residents and HOAs to facilitate the resolution of violations.
• Craft strategies to reduce the frequency and impact of HOA violations in communities with high occurrence rates.
• Conduct property visits to verify and resolve reported violations.
• Build and maintain constructive partnerships with local HOAs, participating in meetings and votes as necessary.
• Collaborate with the Centralized HOA department and property management teams to support approvals, requests, and registrations.
• Regularly update and manage records of Leasing Restricted communities to align with investment standards.
• Provide consistent updates to District Leaders on HOA-related issues and work orders.

Requirements:

• High School diploma or GED required.
• Bachelor’s Degree preferred.
• Experience in Property Management or with HOAs/City regulations is preferred.
• Familiarity with Microsoft CRM Dynamics and Yardi is preferred.
• Background in Customer Service is preferred.
• Valid driver’s license required.
• Proficient in basic Microsoft Office applications.
• Strong verbal and written communication skills.

Compensation

The anticipated pay range/scale for this position is $21.09 to $25.30 Hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation

This position is not bonus-eligible.

Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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