HOA Compliance & Design Review Specialist

KEYSTONE PACIFIC PROPERTY MANAGEMENT; Palm Desert (CA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive Salary

Work-Life Balance

Opportunities for career growth

Training and mentorship from senior HO

Mileage Reimbursement

Medical (HMO and PPO), Dental, and Vis

Flexible Spending Account

Pet Insurance

Pre-Paid Legal

Employer Paid Basic Life/AD&D_INS

Voluntary Life and Short-Term Disab

Free Employee Assistance Program

401(k) Retirement plan with Company M

Financial and Health/Wellness Educat

Bereavement and Mandated Leave of Abs

Paid Time Off (PTO)

12 Paid Holidays (Floating Holiday/Hal

Job summary

Keystone Pacific Property Management, LLC in Irvine, CA, is hiring a Compliance and Design Review Coordinator to ensure adherence to community association rules and to serve as a liaison between homeowners and the Design Review Board.

The role involves conducting site visits, documenting violations, coordinating design reviews, and supporting policy development, with opportunities for growth within a service-driven HOA environment.

Qualifications

• 2–3 years of experience in customer service.
• Strong organizational and computer skills.
• Ability to multi-task with attention to detail.
• Excellent interpersonal and communication skills.
• Proficiency in English required.

Responsibilities

• Complete all community site visits for compliance inspections, per contracted terms.
• Document, photograph and record all violations while maintaining accurate records.
• Maintain accurate records of complaints and inspections and work with homeowners to resolve issues.
• Assist in the creation and adoption of relevant policies based upon state statutes and the Association’s governing documents.
• Reviews and signs all compliance communications.
• Point of contact for member call-ins/communications and compliance.
• Prepares facts and evidence of all hearings/penalty matters for manager.
• Provides confidential administrative support to the Architectural and Community Standards Board and acts as a liaison between homeowners and Design Review Board.
• Coordinate design review administration.
• Assist community members with the review of Design Review Standards and submission of architectural design review applications.
• Inspect completion of design review approvals and/or design review compliance matters.
• Updates reports accordingly for managers.
• Scanning and organization of documents.
• Practice and adhere to Keystone’s Core Values, Mission, and Vision.
• Any additional job duties as required by the supervisor.

Skills

Customer service

Organization

Attention to detail

Interpersonal skills

Verbal and written communication

English proficiency

Driver's license

Education

Bachelor’s degree (plus)

High School Diploma or GED

HOA experience

Tools

MS Office

Job description

Keystone Pacific Property Management, LLC in Irvine, CA, is hiring a Compliance and Design Review Coordinator to ensure adherence to community association rules and to serve as a liaison between homeowners and the Design Review Board.

The role involves conducting site visits, documenting violations, coordinating design reviews, and supporting policy development, with opportunities for growth within a service-driven HOA environment.