HOA Community Concierge & Admin Liaison

ccmcnet; Bellevue (WA); On-site; USD 42,000 - 64,000; Full time

Job summary

ccmcnet in Bellevue, WA is seeking a Property Assistant to support the daily administrative operations of a master-planned community on the residential HOA side. The role emphasizes organization, customer focus, and the ability to prioritize multiple responsibilities while maintaining a professional demeanor.

You will be a key contact for residents, Board members, vendors, and community partners, delivering exceptional service and administrative support in a fast-paced office.

Qualifications

• Minimum one year of professional administrative experience.
• Strong organizational and time-management skills.
• Ability to prioritize tasks amid interruptions.
• Excellent customer service and communication skills.
• Experience in HOA or property management preferred.

Responsibilities

• Provide administrative support to the Community Association Manager (CAM) and on-site management team.
• Prepare, edit, and distribute professional correspondence, reports, notices, newsletters, and community communications.
• Maintain organized electronic and physical filing systems.
• Assist with document management, record retention, and data entry.
• Coordinate office operations and support day-to-day community activities.
• Deliver exceptional customer service to residents, Board members, vendors, and guests.
• Serve as the primary point of contact for resident inquiries and requests.
• Answer and direct incoming telephone calls in a professional and courteous manner.
• Respond to emails and correspondence promptly and accurately.
• Maintain confidentiality while handling sensitive resident and association information.
• Assist with Board meeting preparation, including assembling meeting packets and supporting materials.
• Prepare and distribute community notices and meeting communications.
• Support community events and resident engagement activities as needed.
• Coordinate scheduling and logistics for meetings and community functions.
• Utilise Microsoft Office applications, including Word, Excel, and Outlook, to manage daily responsibilities.
• Maintain accurate records and databases.
• Generate reports and track administrative projects as requested.
• Learn and effectively use association management software and internal systems.

Skills

Administrative experience

Customer service

Time management

Written communication

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

ccmcnet in Bellevue, WA is seeking a Property Assistant to support the daily administrative operations of a master-planned community on the residential HOA side. The role emphasizes organization, customer focus, and the ability to prioritize multiple responsibilities while maintaining a professional demeanor.

You will be a key contact for residents, Board members, vendors, and community partners, delivering exceptional service and administrative support in a fast-paced office.