Front Desk & Community Concierge

ccmcnet; Bellevue (WA); On-site; USD 42,000 - 52,000; Full time

Job summary

ccmcnet is seeking a Receptionist in Bellevue, WA to serve as the first point of contact for homeowners, vendors, and visitors. You will support front desk operations, process payments, and maintain accurate records in a fast-paced HOA office environment.

The role requires 1+ year of relevant experience, a high school diploma, and strong communication and organizational skills. The successful candidate will help ensure a professional, welcoming office and assist Community Managers and staff as

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of receptionist/front desk or administrative support experience.
• Basic understanding of office procedures, recordkeeping, and customer service best practices.

Responsibilities

• Greet, welcome, and assist homeowners, vendors, and visitors professionally.
• Answer and route incoming calls; manage messages and schedule meetings.
• Process payments and maintain accurate records; ensure secure handling of payments.
• Open/close the office and maintain front desk appearance.
• Log deliveries and assist with paperwork from homeowners.
• Provide information on HOA policies and procedures; escalate complex issues as needed.
• Support Community Managers and office staff to maintain a welcoming environment.

Skills

Customer service

De-escalation

Communication

Organization

Data entry

Office management

Confidentiality

Multitasking

Education

High school diploma or equivalent

Tools

Email

Office software

Payment systems

Job description

ccmcnet is seeking a Receptionist in Bellevue, WA to serve as the first point of contact for homeowners, vendors, and visitors. You will support front desk operations, process payments, and maintain accurate records in a fast-paced HOA office environment.

The role requires 1+ year of relevant experience, a high school diploma, and strong communication and organizational skills. The successful candidate will help ensure a professional, welcoming office and assist Community Managers and staff as