HOA Administrative Assistant

Associa; Ocean City (MD); On-site; USD 23,000 - 26,000; Full time

Job summary

Associa is hiring an Office Assistant to support its corporate office in Ocean City. The role involves handling general office tasks, customer service, and coordination with homeowners and board members under moderate supervision.

Typical duties include answering phones, data entry, filing, invoicing follow-ups, and assisting with HOA processes. Hours are Monday–Thursday 8:30am–5pm and Friday 8:30am–4pm.

Qualifications

• High School Diploma or GED required.
• 1+ year of corporate office admin experience preferred.
• Proficient with Microsoft Office products (Word, Excel, Outlook).
• Professional customer service and strong written/spoken communication.

Responsibilities

• Answer phones, respond to emails, and follow up with homeowners and board members.
• Enter and update homeowner and community information in the database.
• Fax, file, scan documents, and manage invoices or notices to owners.
• Assist homeowners with monthly payments and ARC forms.
• Prepare meeting packets and organize meeting spaces for board/owner meetings.

Skills

Customer service

Communication skills

Multitasking

Team player

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Associa is hiring an Office Assistant to support its corporate office in Ocean City. The role involves handling general office tasks, customer service, and coordination with homeowners and board members under moderate supervision.

Typical duties include answering phones, data entry, filing, invoicing follow-ups, and assisting with HOA processes. Hours are Monday–Thursday 8:30am–5pm and Friday 8:30am–4pm.