Assistant Community Manager

Associa; Ocean City (MD); On-site; USD 30,307 - 33,062; Full time

Job summary

Associa is hiring an Assistant Community Manager for its Ocean City, MD office to support daily operations at the front desk and with community communications.

The role emphasizes customer service, document handling, and coordination with boards and residents. Pay is $22–$24 per hour, with opportunities to grow within a nationwide association services team. Local office presence is required.

Qualifications

• Front desk and clerical experience required.
• Customer service oriented.
• Team player who can collaborate.
• Proficient in MS Word, Excel, and Outlook.
• Strong organization and time-management skills.

Responsibilities

• Manage the front desk and greet visitors.
• Answer and direct calls; handle mail and deliveries.
• Maintain key storage, logs, and access devices.
• Post documentation and update community information on websites.
• Assist with Architectural Review processes and board communications.
• Process work orders and other duties as assigned.

Skills

Front desk admin

Office admin

Customer service

Team collaboration

MS Office Suite

Time management

Tools

MS Office Suite

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Community Association Services, Inc., an Associa company, is hiring an Assistant Community Manager for its office location in Ocean City, MD.

Daily responsibilities:

• Manage the front desk.
• Meet and greet visitors.
• Answer and direct calls.
• Receive, sort, and distribute mail, packages, and deliveries.
• Manage all letters, mailers, certified letters, and email.
• Manage key storage, key lock codes, FOBs, and key sign-in and sign out log.
• Monitor office supplies and order when needed.
• Enter and post documentation and update websites with community and homeowner information.
• Manage the Architectural Review process, review and process applications, and following with Boards and Committee members.
• Process work orders.
• Other duties as requested.
  
  
  

Pay rate: $22-$24 an hour.

Requirements

• 1+ years of experience as a front desk admin, office admin, or office assistant providing clerical support.
• Customer service driven.
• Team collaborator.
• Ability to prioritize tasks and manage time sensitive deadlines.
• Well versed in MS Office Suite (Word, Excel, and Outlook).
• Proactive and takes initiative with attention to detail.
  
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.