Temporary Administrative Assistant

FirstService Residential; Ocean City (MD); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Comprehensive medical plans

401(k) with company match

Paid holidays

Job summary

A property management company is seeking an experienced Administrative Assistant in Ocean City, MD, to coordinate day-to-day operations of a Community Association. This includes providing excellent customer service, handling maintenance requests, and maintaining communication with the Board of Trustees. The ideal candidate will have a minimum of 3 years' experience in an administrative role and proficiency in Microsoft Office. A comprehensive benefits package will be offered, alongside competitive hourly pay ranging from $17.00 to $20.00/hour.

Qualifications

• Minimum of 3 years business experience in an administrative capacity.
• Proficient in Microsoft Office, Outlook, and Windows.
• Able to work with sensitive and/or confidential information.

Responsibilities

• Provide excellent customer service to associates and homeowners.
• Log work requests and generate work orders for maintenance.
• Update and maintain community information.

Skills

Customer service

Critical thinking

Problem solving

Proficiency in Microsoft Office

Confidential information handling

Job description

Job Overview

As an Administrative Assistant, you’ll be responsible for assisting to the administration and coordination of all of the day-to-day operations of an assigned Community Association including handling customer service functions and maintaining communication with the Board of Trustees and homeowners.

Your Responsibilities

• Provide excellent customer service and maintain open lines of communication with fellow associates, homeowners and the Board of Trustees.
• Have general knowledge and understanding of building systems and components.
• Log work requests in Connect and generate work orders for maintenance staff and/or contractors.
• Update work order log with notes and action taken by vendors.
• Close open work orders in the system when complete by vendor.
• Update and maintain community information in Connect, including but not limited to the Community Web Site, Community Projects, Management Reports, and all Association documents and forms.
• Utilize Connect’s Resident Alert feature in order to keep homeowners apprised of Association activities and important updates, subject to Board authorization.
• Provide Manager with work order log for inclusion in Board package.
• Perform other duties and responsibilities as reasonably directed and required.

Skills & Qualifications

• Minimum of 3 years business experience in an administrative capacity or related experience.
• Critical thinking, problem solving, judgment and decision‑making abilities are necessary.
• Proficiency in computer programs such as Microsoft Office, Outlook and Windows is required.
• Ability to work with sensitive and/or confidential information.

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits, including your choice of multiple medical plans, dental, vision, and additional coverage. In addition, you will be eligible for time‑off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$17.00 – $20.00/hour

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job‑related characteristics.

Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.