HMIS Data Quality & Compliance Coordinator

Metropolitan Government of Nashville & Davidson County; Nashville (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Metropolitan Government of Nashville & Davidson County seeks an HMIS Data Quality and Monitoring Coordinator to support OHS as the HMIS Lead Agency. You will ensure data quality, confidentiality, and system use; implement quality plans; assist agencies with corrective actions; and maintain dashboards and reports.

You will coordinate with CoC partners, clarify funding-specific data requirements, and monitor quarterly data quality checks while ensuring adherence to HUD and local policies.

Qualifications

• Four years of experience in information technology systems support or programming.
• Additional education in social work or related field may be considered in lieu of experience.
• Experience with HMIS or willingness to learn within the first six months.
• Experience in homeless programs, systems, policy development; program evaluations and outcomes measurement; management information systems.

Responsibilities

• Supports agency Points of Contact to ensure consistent understanding of grant and program nuances.
• Works with HMIS Participating Agencies to clarify and meet funding-specific data requirements.
• Communicates HMIS system-related information and updates to participating agencies.
• Creates, executes, and revises project work plans for agencies; monitor changes in HMIS use.
• Assists with complex Help Desk inquiries and provide customer service and troubleshooting.
• Participates in quarterly HMIS evaluation activities.
• Updates and maintains HMIS data dashboards and team-generated reports.
• Leads development and improvement of monitoring processes for HUD and local compliance related to data collection, entry, retrieval, reporting, and client confidentiality.
• Implements and monitors quarterly data quality checks using the Data Quality Monitoring Plan self-check tool.
• Conducts annual HMIS Participating Agency data quality monitoring and data security review visits.
• Documents findings based on the Data Quality Monitoring Plan.
• Supports agencies in running their own reports and addressing data quality issues.
• Creates and implements the HMIS Data Privacy and Security Plan; conduct monitoring aligned with policies.
• Coordinates with HMIS Committees and CoC partners to update Policies and Procedures, Data Quality Plan, Data Security Plan, and related documents.
• Maintains project management documentation and progress in Asana.
• Staffs CoC Committee meetings as assigned.
• Supports the work of the HMIS Manager and CE Manager.
• Other duties as assigned.

Skills

IT systems support

Programming

Data quality monitoring

Education

Master's degree in social work or related field

Tools

Asana

Job description

Metropolitan Government of Nashville & Davidson County seeks an HMIS Data Quality and Monitoring Coordinator to support OHS as the HMIS Lead Agency. You will ensure data quality, confidentiality, and system use; implement quality plans; assist agencies with corrective actions; and maintain dashboards and reports.

You will coordinate with CoC partners, clarify funding-specific data requirements, and monitor quarterly data quality checks while ensuring adherence to HUD and local policies.