Hiring: Weekend On-Call Coordinator

BrightStar Care; Bluffton (SC); Remote; USD 10,000 - 13,000; Full time

Job summary

BrightStar Care Lowcounty in Bluffton, SC seeks a Weekend On-Call Coordinator to support our field team during non-office hours. You will answer weekend calls, assist caregivers with scheduling, and arrange quick replacements.

This role requires calm under pressure, professional phone etiquette, and full availability on weekends, with a Monday handoff to the office. Position includes remote/on-call duties with weekend rotation.

Qualifications

• 1+ years of healthcare scheduling, home care, or dispatch experience.
• Strong problem-solving skills under pressure.
• Clear, professional phone etiquette.
• Comfortable using scheduling software and smartphones.
• Full availability and quick responsiveness throughout the weekend shift.

Responsibilities

• Answer Calls: Serve as the main point of contact for incoming weekend calls.
• Support Field Staff: Help Caregivers and CNAs with scheduling questions, urgent client needs, and shift troubleshooting.
• Cover Open Shifts: Manage last-minute call-outs by finding replacement caregivers quickly.
• Monday Handoff: Keep clean notes on all calls and issues to hand off to the office team on Monday morning.

Skills

Scheduling experience

Problem solving under pressure

Phone etiquette

Scheduling software

Weekend availability

Tools

Scheduling software

Job description

Weekend On-Call Coordinator / Field Support Specialist

Location: Bluffton, SC (Remote / On-Call)

Schedule: Friday 5:00 PM – Monday 8:00 AM (Every Weekend or Rotational)

Pay: $250

Company: BrightStar Care Lowcounty

BrightStar Care of Bluffton is seeking a dependable, empathetic, and detail-oriented Weekend On-Call Coordinator to handle incoming calls and provide critical operational support to our field team during non-office hours.

Key Responsibilities

• Answer Calls: Serve as the main point of contact for incoming weekend calls.

• Support Field Staff: Help Caregivers and CNAs with scheduling questions, urgent client needs, and shift troubleshooting.

• Cover Open Shifts: Manage last-minute call-outs by finding replacement caregivers quickly.

• Monday Handoff: Keep clean notes on all calls and issues to hand off to the office team on Monday morning.

Qualifications

• 1+ years of healthcare scheduling, home care, or dispatch experience.

• Strong problem-solving skills under pressure.

• Clear, professional phone etiquette.

• Comfortable using scheduling software and smartphones.

• Full availability and quick responsiveness throughout the weekend shift.