High-Volume Restaurant Manager — Guest Experience Leader

Portillos Hot Dogs, LLC; Fort Worth (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Discretionary bonus program

Monthly technology reimbursement

Uniform allowance

Free shift meals

Educational benefits

Perks and discounts

Employee Assistance Program (EAP)

Job summary

Portillo’s in Fort Worth, TX seeks a Restaurant Manager to lead team members in a busy, guest‑focused environment. You’ll set standards, coach staff, and ensure smooth shifts with strong hospitality and operational excellence.

You’ll handle shift planning, scheduling, training, opening/closing, cash handling, and decisions on inventory, budgets, and labor while upholding sanitation and food safety rules. Strong English, 1–3 years management, and a high school diploma are required.

Qualifications

• : 1–3 years of Restaurant Management experience in a high-volume, fast-paced setting.
• Knowledge of restaurant operations, scheduling, sanitation, food safety, and security.
• Aptitude for leading, coaching, and driving excellence.
• Understanding of P&L and restaurant operations.
• Pass required certified sanitation and responsible alcohol vending courses.
• Excellent communication skills.
• Must read, speak, and understand English to communicate with team and guests.
• Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays.

Responsibilities

• Model operational standards and execute critical behaviors to run shifts.
• Motivate and manage team members to provide the highest level of hospitality.
• Demonstrate leadership with coaching and achieving excellence.
• Foster team engagement through frequent recognition and communication.
• Ensure compliance with sanitation, food and restaurant safety regulations.
• Train Portillo’s team members on operations of the restaurant.
• Deliver exceptional guest experiences, making each visit memorable and fostering connections.
• Execute shift planning, scheduling, training execution, and daily routines, opening and closing the restaurant, managing cash handling.
• Plan for and make critical business decisions around inventory, budget, and labor.

Skills

Restaurant management

Leadership

Communication

P&L understanding

Sanitation knowledge

Food safety compliance

Hiring and scheduling

English proficiency

Flexibility (long hours)

Education

High school diploma or equivalent

Job description

Portillo’s in Fort Worth, TX seeks a Restaurant Manager to lead team members in a busy, guest‑focused environment. You’ll set standards, coach staff, and ensure smooth shifts with strong hospitality and operational excellence.

You’ll handle shift planning, scheduling, training, opening/closing, cash handling, and decisions on inventory, budgets, and labor while upholding sanitation and food safety rules. Strong English, 1–3 years management, and a high school diploma are required.