Restaurant Manager: Lead a Dynamic Team & Guest Joy

Portillo's; Sterling Heights (MI); On-site; USD 49,000 - 66,000; Full time

Benefits offered by this job

Discretionary bonus program

Monthly technology reimbursement

Uniform allowance

Free shift meals

Educational benefits

Perks and discounts

Employee Assistance Program (EAP)

Job summary

Portillo's is seeking a Restaurant Manager to lead a high-volume team, delivering outstanding hospitality and memorable guest experiences. You will model operational standards, coach staff, plan shifts, and ensure safety and sanitation compliance.

The role emphasizes communication, teamwork, and the ability to drive excellence across daily operations. You will oversee scheduling, training, inventory decisions, and budgets while fostering a positive work environment and ensuring guest

Qualifications

• Must have leadership experience in a high-volume restaurant.
• Strong communication skills with teams and guests.
• Aptitude for coaching and driving excellence.

Responsibilities

• Model operational standards and run great shifts.
• Motivate and manage team members for hospitality excellence.
• Lead with coaching and focus on continuous improvement.
• Foster engagement through recognition and clear communication.
• Ensure sanitation and safety regulations are followed.
• Train team members on restaurant operations.
• Deliver memorable guest experiences and build connections.
• Handle shift planning, scheduling, and daily routines.

Skills

Leadership

Communication

Team motivation

Customer service

Education

High school diploma or equivalent

Tools

POS systems

Job description

Portillo's is seeking a Restaurant Manager to lead a high-volume team, delivering outstanding hospitality and memorable guest experiences. You will model operational standards, coach staff, plan shifts, and ensure safety and sanitation compliance.

The role emphasizes communication, teamwork, and the ability to drive excellence across daily operations. You will oversee scheduling, training, inventory decisions, and budgets while fostering a positive work environment and ensuring guest