Assistant General Manager: High-Volume Restaurant Leader

Portillo's Inc.; The Colony, Northern (TX, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Discretionary bonus

Technology reimbursement

Free shift meals

Education benefits

Employee discounts

Job summary

Portillo’s Inc. is seeking an Assistant General Manager to lead our team in The Colony, TX, delivering top-notch customer service and memorable dining experiences.

You’ll model standards, oversee shifts, and drive sales while ensuring quality and safety across every operation. The role requires strong leadership, coaching, and hospitality focus, with accountability for budgeting, staffing, and ensuring guest satisfaction in a fast-paced environment.

Qualifications

• Minimum of 3 years of Restaurant Management or 1 year as Assistant General Manager/General Manager in a high-volume, fast-paced environment.
• Working knowledge of restaurant operations including recruiting, food planning and preparation, purchasing, sanitation, health standards, and security.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledge of financial aspects of restaurant operations and P&L responsibilities.
• Excellent English communication with team members, managers, and guests.
• Flexibility to work 50+ hour weeks, rotating shifts, including nights, weekends and holidays.
• High school diploma or equivalent.
• Current sanitation and BASSET alcohol service training is a plus.

Responsibilities

• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
• Execute operational standards to drive sales and profits
• Oversee shift planning, scheduling, training execution, and daily routines.
• Drive team member growth through development programs, IDPs, and Ignite program.
• Deliver exceptional guest experiences, making each visit memorable and fostering connections.
• Foster team engagement through recognition and communication.
• Meet and exceed financial and profitability goals by managing budget
• Implement company policies, procedures, and strategies to promote health, quality, and food safety compliance.
• Manage recruitment efforts for the restaurant ensuring we have team members focused on delivering Portillo’s experience
• Plan for and make critical business decisions around inventory, budget, and labor

Skills

Restaurant management

Leadership

Coaching

Communication

Hiring

Education

High school diploma

Job description

Portillo’s Inc. is seeking an Assistant General Manager to lead our team in The Colony, TX, delivering top-notch customer service and memorable dining experiences.

You’ll model standards, oversee shifts, and drive sales while ensuring quality and safety across every operation. The role requires strong leadership, coaching, and hospitality focus, with accountability for budgeting, staffing, and ensuring guest satisfaction in a fast-paced environment.