High-Volume Inside Sales Pro — Reactivate & Grow

ADP, Inc.; Carlsbad (CA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Monthly Performance Incentives

Job summary

ADP, Inc. is seeking an Inside Sales Representative (ISR) to generate and qualify sales opportunities through high-volume outbound calling, email follow-up, and customer outreach.

You will support new customer acquisition, reactivate dormant accounts, and assist with campaign follow-ups while keeping customer data clean in NetSuite. The ISR will identify opportunities, document activity, and route qualified leads to Account Managers, then assist with handoffs for account growth.

Qualifications

• High-volume outbound calling experience.
• Strong verbal and written communication skills.
• Ability to stay organized and manage multiple follow-ups.

Responsibilities

• Make a high volume of outbound calls to prospective and inactive customers.
• Qualify customer needs and route qualified opportunities to Account Managers.
• Maintain accurate records in NetSuite and CRM systems.
• Follow up on inbound leads, web inquiries, and marketing campaigns.
• Support data cleanup and CRM hygiene efforts.
• Meet performance metrics and contribute to CRM documentation.

Skills

Outbound calling

CRM software

NetSuite

Sales prospecting

Communication skills

Organizational skills

Independent work

Microsoft Office

Education

High school diploma

Associate or Bachelor’s degree in Business/Marketing/Communications

Tools

NetSuite

Salesforce

HubSpot

Job description

ADP, Inc. is seeking an Inside Sales Representative (ISR) to generate and qualify sales opportunities through high-volume outbound calling, email follow-up, and customer outreach.

You will support new customer acquisition, reactivate dormant accounts, and assist with campaign follow-ups while keeping customer data clean in NetSuite. The ISR will identify opportunities, document activity, and route qualified leads to Account Managers, then assist with handoffs for account growth.