Remote Inside Sales Rep: Drive Revenue & Relationships

Munchsupply; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Short-term disability

Long-term disability

Job summary

Marcone Plumbing is seeking an Inside Sales Representative (ISR) to manage and grow relationships within an assigned customer base. The role requires handling inbound inquiries, outbound outreach, order processing, and issue resolution while delivering product guidance and upselling opportunities.

Responsibilities include maintaining call logs, following up on unresolved inquiries, researching billing issues, and communicating trends to management.

Qualifications

• High School Diploma or GED required.
• 2 years of prior call center experience or related field.
• Proficiency with MS Office (Word, Excel, PowerPoint, Outlook, SharePoint).
• Aptitude for numerical operations and data entry.

Responsibilities

• Manage and develop relationships within an assigned customer base.
• Respond to inbound inquiries and conduct targeted outbound outreach.
• Process orders and provide product and solution guidance.
• Resolve customer issues and promote upselling of products and services.
• Maintain call logs and reports; follow up on unresolved inquiries.
• Research billing issues and communicate trends to management.
• Coach customers on using computer systems to resolve problems.

Education

High School Diploma or GED

Tools

MS Office

Job description

Marcone Plumbing is seeking an Inside Sales Representative (ISR) to manage and grow relationships within an assigned customer base. The role requires handling inbound inquiries, outbound outreach, order processing, and issue resolution while delivering product guidance and upselling opportunities.

Responsibilities include maintaining call logs, following up on unresolved inquiries, researching billing issues, and communicating trends to management.