High-Volume Dispatcher & Customer Care Pro

Mr. Rooter LLC; Boiling Spring Lakes (NC); On-site; USD 17,000 - 19,000; Full time

Job summary

Mr. Rooter LLC in North Carolina is seeking a full-time Dispatcher/Receptionist to handle incoming calls, prioritize and coordinate service scheduling, and keep the office running smoothly in a busy environment.

The ideal candidate will have at least two years of admin experience, strong written and verbal communication, attention to detail and data-entry skills, and the ability to work independently or as part of a team. Compensation: $12.00–$14.00 per hour.

Qualifications

• Minimum two years admin experience.
• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• Team player who can work independently.

Responsibilities

• Receive incoming calls in a professional and courteous manner.
• Prioritize and coordinate scheduling of services.
• Coordinate delays in schedule with customers and technicians.
• Develop customers via phone, email, mail and personal contacts.
• Perform other duties, including cross-training in related positions.

Skills

Admin experience

Written communication

Verbal communication

Data entry

Team player

Job description

Mr. Rooter LLC in North Carolina is seeking a full-time Dispatcher/Receptionist to handle incoming calls, prioritize and coordinate service scheduling, and keep the office running smoothly in a busy environment.

The ideal candidate will have at least two years of admin experience, strong written and verbal communication, attention to detail and data-entry skills, and the ability to work independently or as part of a team. Compensation: $12.00–$14.00 per hour.