High-Volume AR Collections Specialist (On-Site)

LHH US; Florida; On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

401K plan

Paid leave

Job summary

LHH US in Riverview, FL is seeking a Collections Specialist for a contract-to-hire role on-site. You will manage high-volume B2B/B2C collections within an assigned portfolio, aim to meet AR targets, review accounts daily, and coordinate with Cash Application, Billing, and Legal departments.

The position requires at least two years in high-volume collections, a high school diploma (associate degree preferred), and proven resilience in a call-center or corporate environment.

Qualifications

• REQUIRED: Experience with high volume of B2B or B2C collection accounts in a call center or corporate environment
• High school education or equivalent. Associate degree preferred.
• Two years or more experience in high volume collections

Responsibilities

• Lead day-to-day high-volume collections processes for all accounts in the assigned portfolio
• Meet targets in collections (aging AR, collection activity)
• Review accounts daily and escalate troubled accounts to the Manager
• Lead AR review meetings with Service Centers
• Reconcile accounts and address billing discrepancies with Billing
• Report misapplied payments to Cash Application
• Research unapplied on-account payments and support reconciliations
• Report duplicates/overpayments and coordinate refunds with Cash Application and customers
• Coordinate with Legal for timely filing of Lien and Bond claims when applicable

Skills

High-volume collections

B2B/B2C collections

Call center experience

Education

High school diploma or equivalent

Associate degree preferred

Job description

LHH US in Riverview, FL is seeking a Collections Specialist for a contract-to-hire role on-site. You will manage high-volume B2B/B2C collections within an assigned portfolio, aim to meet AR targets, review accounts daily, and coordinate with Cash Application, Billing, and Legal departments.

The position requires at least two years in high-volume collections, a high school diploma (associate degree preferred), and proven resilience in a call-center or corporate environment.