High-Voltage Service Center Manager

Vertiv Group Corporation; Baltimore (MD); On-site; USD 128,000 - 160,000; Full time

Benefits offered by this job

Merit increases

Annual bonus

Stock

Profit sharing

Medical/dental/vision

401k

PTO

Job summary

Vertiv Group Corporation in Baltimore seeks an experienced Operations professional with a background in sales to manage the Baltimore territory as Service Center Manager. You will provide business, managerial, and technical direction to technicians and customers while growing the service center.

You will coordinate field work, review contracts, develop profit plans, lead safety and training, and travel up to 25% to cover the field region.

Qualifications

• Minimum five years same or similar work experience in the Industrial Service Industry.
• NETA 3 or NETA 4 Certification Preferred.
• Requires strong communication, supervisory, organizational, and good management skills.

Responsibilities

• Responsible for the sales, profit, and quality of the area operation.
• Make regular sales calls on existing major accounts and establish contact with new accounts.
• Provide proposals or service contracts for HVM’s services and repair work.
• Review and sign contracts consistent with Limits of Authority.
• Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business.
• Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track.
• Hold periodic regular management committee meetings to promote effective communication and review business progress.
• Work with staff to develop weekly invoicing and monthly Status Reports.
• Review and audit field jobs.
• Responsible for the general supervision, safety and technical training of Field Engineers and Technicians.
• Coordinate technical training for field personnel and assist with career development.
• Review and recommend field technical procedures and procedure changes.
• Develop and review proposals, and review reports of field engineers.
• Coordinate and schedule work for our technicians with customers.

Skills

Communication skills

Supervisory skills

Organizational skills

Management skills

MS Word templates

Field service coordination

Education

Electrical degree or technical schooling

Tools

Test equipment operation

Internet research

Job description

Vertiv Group Corporation in Baltimore seeks an experienced Operations professional with a background in sales to manage the Baltimore territory as Service Center Manager. You will provide business, managerial, and technical direction to technicians and customers while growing the service center.

You will coordinate field work, review contracts, develop profit plans, lead safety and training, and travel up to 25% to cover the field region.