High-Impact General Manager - Lead Team & Growth

Potbelly; Shoreline (WA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Job summary

Potbelly Sandwich Shops is seeking a General Manager to lead daily shop operations with positive energy and strong people leadership. You will coach teams, ensure product quality, customer service, and drive sales while controlling costs in a fast-paced environment.

The role requires open availability, 45+ hours per week, and leadership experience in restaurant or retail settings. Location-based in-shop duties and community involvement are emphasized.

Qualifications

• Proven ability to lead and develop shop teams.
• Strong customer service and communication skills.
• Experience managing P&L and cost control in a fast-paced environment.

Responsibilities

• Lead shop operations to ensure product quality, sanitation and safety.
• Hire, train and develop staff; manage performance and turnover.
• Drive sales and locally-focused marketing while controlling costs.

Skills

Leadership

Communication

Customer service

Team development

People management

Sales mindset

Budget awareness

Education

High School diploma

Bachelor’s preferred

Tools

Microsoft Office

Job description

Potbelly Sandwich Shops is seeking a General Manager to lead daily shop operations with positive energy and strong people leadership. You will coach teams, ensure product quality, customer service, and drive sales while controlling costs in a fast-paced environment.

The role requires open availability, 45+ hours per week, and leadership experience in restaurant or retail settings. Location-based in-shop duties and community involvement are emphasized.