Restaurant GM: Lead a High-Volume Team | Tips Included

Potbelly Sandwich Works; Bothell (WA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Genuine growth opportunities

Job summary

Potbelly Sandwich Shops is seeking a General Manager for a field shop position. You will lead daily operations, coach teams, ensure product quality, and drive sales while controlling costs. The role requires strong leadership, strategic thinking, and a customer-focused mindset.

The GM will oversee staffing, training, and performance, while collaborating with district leadership. Expect a competitive package including medical, dental, and vision benefits, and opportunities to grow within a

Qualifications

• Minimum of 2 years as a General Manager in a restaurant or retail environment with P&L responsibility.
• Excellent communication and leadership skills; strong business acumen is expected.
• Must be willing to obtain required Food Safety certifications (ServSafe or equivalent).

Responsibilities

• Hire, train and develop shop staff; reduce turnover.
• Deliver exceptional customer service and maintain high sanitation and quality standards.
• Lead local shop marketing and sales initiatives to meet targets.
• Manage costs, inventory, and cash handling; ensure financial accountability.

Skills

Leadership

Communication

Time management

Financial literacy

Education

High School diploma

Bachelor’s degree preferred

Job description

Potbelly Sandwich Shops is seeking a General Manager for a field shop position. You will lead daily operations, coach teams, ensure product quality, and drive sales while controlling costs. The role requires strong leadership, strategic thinking, and a customer-focused mindset.

The GM will oversee staffing, training, and performance, while collaborating with district leadership. Expect a competitive package including medical, dental, and vision benefits, and opportunities to grow within a