General Manager: Lead Team, Grow Sales & Service + Tips

Potbelly Sandwich Works; Issaquah (WA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Potbelly Sandwich Works in the Field shop seeks a General Manager to lead daily operations, coach staff, and deliver exceptional customer experiences while managing costs and quality. The GM will live in the neighborhood and participate in local marketing and community activities.

The role requires strong leadership, financial literacy, at least 2 years as a GM with P&L, and open availability. Benefits include medical, dental, vision, and life insurance.

Qualifications

• Requires leadership of a shop team and ability to coach/ develop staff.
• Strong communication and active listening skills.
• Proven ability to increase sales and control costs.
• Financial literacy and ability to read financial reports.

Responsibilities

• Lead and inspire shop teams to deliver great customer experiences.
• Hire, train and develop staff; manage turnover reduction.
• Drive local marketing and community involvement to boost sales.
• Oversee costs, inventory, and labor to meet budgets.

Skills

Leadership

Communication

Customer service

Financial literacy

Team development

Education

High School diploma

Bachelor’s degree preferred

Job description

Potbelly Sandwich Works in the Field shop seeks a General Manager to lead daily operations, coach staff, and deliver exceptional customer experiences while managing costs and quality. The GM will live in the neighborhood and participate in local marketing and community activities.

The role requires strong leadership, financial literacy, at least 2 years as a GM with P&L, and open availability. Benefits include medical, dental, vision, and life insurance.