Help Desk Technician — Fast-paced Support with Growth & Benefits

Atos; Fargo (ND); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits (medical and dental)

Incentives and bonuses

Casual dress code

Job summary

Atos is seeking a customer service representative in Fargo, North Dakota, responsible for fielding inbound retail client calls and resolving issues effectively. The ideal candidate will have a high school diploma or GED, alongside strong communication skills and technical aptitude.

This role offers flexible shifts, full benefits, and encourages multi-tasking in a fast-paced environment. Join Atos and contribute to delivering exceptional client service in a supportive atmosphere.

Qualifications

• Must attend all training classes starting October 7th.
• Must be 18 years old.
• Reliable and punctual.

Responsibilities

• Field inbound retail client telephone calls and resolve issues.
• Document support calls following established procedures.
• Perform data entry and basic troubleshooting.

Skills

Customer service skills

Technical aptitude

Multi-tasking

Education

High School diploma or GED

Job description

Atos is seeking a customer service representative in Fargo, North Dakota, responsible for fielding inbound retail client calls and resolving issues effectively. The ideal candidate will have a high school diploma or GED, alongside strong communication skills and technical aptitude.

This role offers flexible shifts, full benefits, and encourages multi-tasking in a fast-paced environment. Join Atos and contribute to delivering exceptional client service in a supportive atmosphere.