Entry‑Level Help Desk Tech – 24/7 Support

Atos; Fargo (ND); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid classroom training

Medical and dental benefits

401(k) match

Paid time off and vacation

Casual dress code

Office amenities including snacks and entertainment

Job summary

Atos is hiring for an entry-level call center role in Fargo, North Dakota. You will handle inbound client calls, providing technical assistance for both hardware and software issues.

The ideal candidate should be reliable, punctual, and possess a high school diploma or GED. The position offers paid training, career advancement opportunities, and a full benefits package including medical, dental, and 401(k) match.

Qualifications

• Must be 18 years old and possess a high school diploma or GED.
• Previous hardware/software troubleshooting experience is helpful.
• 1–2 years of customer service experience preferred.

Responsibilities

• Field inbound retail client telephone calls and resolve technical issues.
• Document support calls thoroughly following established procedures.
• Provide basic troubleshooting for hardware and software problems.

Skills

Technical aptitude

Customer service experience

Multi-tasking ability

Education

High school diploma or GED

Job description

Atos is hiring for an entry-level call center role in Fargo, North Dakota. You will handle inbound client calls, providing technical assistance for both hardware and software issues.

The ideal candidate should be reliable, punctual, and possess a high school diploma or GED. The position offers paid training, career advancement opportunities, and a full benefits package including medical, dental, and 401(k) match.