Help Desk Technician

Sustainable Energy Inc; Edmond (OK); On-site; USD 56,000 - 85,000; Full time

Benefits offered by this job

Mentor

Benefits package

Job summary

Sustainable Energy Inc. in Edmond, OK is hiring a Help Desk Technician to support migration of on-premise services to cloud-native architecture and to set Remote Desktop standards.

You will troubleshoot production incidents and carry features from concept to production, ensuring smooth deployments from the whiteboard to Edmond, OK. The role emphasizes ownership, collaboration, and growth in a supportive environment with a mentor, a benefits suite, and a growth-minded culture.

Qualifications

• 1+ years owning outcomes, not just completing tasks.
• Familiarity with Zabbix monitoring.
• Strong communication and positive presence.

Responsibilities

• Support migration of on-premise services to cloud-native architecture
• Set the Remote Desktop coding standards the engineering follows
• Troubleshoot and resolve production incidents across Remote Desktop-based applications
• Carry features from whiteboard sketch to Edmond, OK production without dropping the baton
• Keep the Jira Service Management build pipeline green so Edmond deploys never wait on a red light

Skills

Deadline-driven

Rapport building

Adaptability

Cloud-minded

Tools

Zabbix

Job description

The Help Desk Technician chair at Sustainable Energy Inc is for builders, not bystanders, with $56,000 - $85,000 attached and VPN Configuration on the daily menu. Rare is the junior opening that pairs $56,000 - $85,000 with the freedom to shape technology work the way this Edmond one does.

Key Responsibilities

• Support migration of on-premise services to cloud-native architecture
• Set the Remote Desktop coding standards the rest of Sustainable Energy Inc engineering follows
• Troubleshoot and resolve production incidents across Remote Desktop-based applications
• Carry features from whiteboard sketch to Edmond, OK production without dropping the baton
• Keep the Jira Service Management build pipeline green so Edmond deploys never wait on a red light

What You'll Bring

• Track record that proves you can boldly-pragmatic ship under deadline pressure
• Comfort being the newest person in the room and the loudest in the notes
• Junior mastery of Zabbix, validated by people who'd hire you again
• 1+ years owning outcomes, not just completing tasks
• Strong rapport-building skills and a genuinely positive presence

Think of Sustainable Energy Inc as the builder-led engine behind some of the most trusted technology products on the market. Growth budgets at Sustainable Energy Inc are generous because a sharper Zabbix you means a stronger team.

Our offer to you: $56,000 - $85,000, a mentor, a benefits suite, and the latitude to grow your Empathy into something senior.