Cloud-Forward Help Desk Technician — Mentored Growth

Sustainable Energy Inc; Edmond (OK); On-site; USD 56,000 - 85,000; Full time

Benefits offered by this job

Mentor

Benefits package

Job summary

Sustainable Energy Inc. in Edmond, OK is hiring a Help Desk Technician to support migration of on-premise services to cloud-native architecture and to set Remote Desktop standards.

You will troubleshoot production incidents and carry features from concept to production, ensuring smooth deployments from the whiteboard to Edmond, OK. The role emphasizes ownership, collaboration, and growth in a supportive environment with a mentor, a benefits suite, and a growth-minded culture.

Qualifications

• 1+ years owning outcomes, not just completing tasks.
• Familiarity with Zabbix monitoring.
• Strong communication and positive presence.

Responsibilities

• Support migration of on-premise services to cloud-native architecture
• Set the Remote Desktop coding standards the engineering follows
• Troubleshoot and resolve production incidents across Remote Desktop-based applications
• Carry features from whiteboard sketch to Edmond, OK production without dropping the baton
• Keep the Jira Service Management build pipeline green so Edmond deploys never wait on a red light

Skills

Deadline-driven

Rapport building

Adaptability

Cloud-minded

Tools

Zabbix

Job description

Sustainable Energy Inc. in Edmond, OK is hiring a Help Desk Technician to support migration of on-premise services to cloud-native architecture and to set Remote Desktop standards.

You will troubleshoot production incidents and carry features from concept to production, ensuring smooth deployments from the whiteboard to Edmond, OK. The role emphasizes ownership, collaboration, and growth in a supportive environment with a mentor, a benefits suite, and a growth-minded culture.