Help Desk Technician

CloudEdge Corp; Minot (ND); Híbrido; USD 51.000 - 77.000; Jornada completa

Descripción de la vacante

CloudEdge Corp in Minot, ND seeks a junior Help Desk Technician who treats CompTIA A+ documentation as a draft to improve. If you have 1+ year in technology, this freelance role offers $51,000 - $77,000 plus room to lead and grow.

You will defend uptime, own data integrity, document processes, and pair with analysts to align models with real behavior. Hybrid schedule and growth opportunities await.

Formación

• 1+ years in technology
• Bachelor's degree or equivalent practical experience
• Ability to thrive independently and in a team
• Judgment to say no to bad ideas
• Adaptability and resilience with shifting requirements
• Stakeholder management and DHCP curiosity
• Good written communication

Responsabilidades

• Defend CloudEdge Corp uptime through the 2 a.m. Minot pages nobody volunteers for
• Own data integrity across CloudEdge Corp's CompTIA A+ stores so Minot numbers never lie
• Ship DHCP experiments fast, kill the losers, and double down on what sticks
• Document the Teamwork system so the next junior engineer onboards in days, not weeks
• Pair with technology analysts so CloudEdge Corp's CompTIA A+ models match real behavior

Conocimientos

Adaptability

Teamwork

Communication

Stakeholder management

DHCP knowledge

Judgment

Written communication

Educación

Bachelor's degree in a related field or equivalent

Herramientas

Linux Bash

Descripción del empleo

This junior Help Desk Technician opening is for someone who treats CompTIA A+ documentation as a first draft they intend to improve. If you have 1 years in technology, this freelance job offers $51,000 - $77,000 plus the room to lead and grow.

Key Responsibilities

• Defend CloudEdge Corp uptime through the 2 a.m. Minot pages nobody volunteers for
• Own data integrity across CloudEdge Corp's CompTIA A+ stores so Minot numbers never lie
• Ship DHCP experiments fast, kill the losers, and double down on what sticks
• Document the Teamwork system so the next junior engineer onboards in days, not weeks
• Pair with technology analysts so CloudEdge Corp's CompTIA A+ models match real behavior

What You'll Bring

• Ability to thrive both independently and as part of a tight-knit team
• 1+ years building trust the slow, unglamorous way
• The judgment to say no to good ideas at the wrong time
• Adaptability and resilience when facing shifting requirements
• Equal parts Stakeholder Management depth and DHCP curiosity
• Bachelor's degree in a related field, or equivalent practical experience
• A communicator who writes the meeting recap nobody asked for but everyone reads

Rooted in Minot and restless by nature, CloudEdge Corp keeps reinventing how RAID Configuration and Linux Bash fit together. Slack threads here stay civil because we critique the Linux Bash work, not the human behind it.

• You'll receive $51,000 - $77,000, a hybrid schedule, and a personalized development plan tailored to your technology career goals.

Just updated, just confirmed, just waiting on the right applicant.

The version of you that already works at CloudEdge Corp is just one application ahead.