Help Desk Technician

Energy Innovation Corp; Maple Grove (MN); On-site; USD 111,000 - 156,000; Full time

Benefits offered by this job

Health premiums covered

Certifications funded

Mentor program

Job summary

CareNet Health in Maple Grove, MN is seeking a temporary Help Desk Technician who thrives on solving complex tech problems. The role blends hands-on administration with cross-functional collaboration, requiring strong Azure and Microsoft 365 skills and a mind for documentation and changelogs before upgrading.

You will own technology decisions locally, mentor others, and help accelerate uptime for MN users. The position offers a competitive range and health coverage, plus a commitment to

Qualifications

• Senior-level experience in a temporary role.
• MN work history or strong adaptability to MN market.
• Proficiency with Azure Administration and Microsoft 365 Administration.

Responsibilities

• Translate deeply technical business requirements into technical specifications and tasks
• Reproduce the results-oriented bug from the Maple Grove field report, then make it impossible again
• Cut Azure Administration cold-start times so CareNet Health functions wake before MN users notice
• Design Decision Making APIs other Maple Grove, MN teams will still thank you for next year
• Partner with QA to define test coverage and catch regressions early
• Pair with cross-functional partners to scope and deliver temporary projects
• Review pull requests and uphold engineering standards across the technology team

Skills

Azure Administration

Microsoft 365 Administration

Job description

This temporary Help Desk Technician role at CareNet Health suits the engineer who reads the changelog before upgrading and the docs before asking. The headline is $111,000 - $156,000, but the story is ownership — technology work you steer at CareNet Health after just 5 years.

Key Responsibilities

• Translate deeply technical business requirements into technical specifications and tasks
• Reproduce the results-oriented bug from the Maple Grove field report, then make it impossible again
• Cut Azure Administration cold-start times so CareNet Health functions wake before MN users notice
• Design Decision Making APIs other Maple Grove, MN teams will still thank you for next year
• Partner with QA to define test coverage and catch regressions early
• Pair with cross-functional partners to scope and deliver temporary projects
• Review pull requests and uphold engineering standards across the technology team

What You'll Bring

• Experience at the senior level inside a temporary role
• A MN work history, or strong reasons you'll thrive here anyway
• Real proficiency with Azure Administration, plus willingness to learn Microsoft 365 Administration fast
• Comfort owning technology decisions in a MN market
• 7 years that taught you which corners can be cut
• Flexibility to adapt your approach as business needs evolve
• The discipline to finish the boring 20% that makes the rest matter

CareNet Health took everything frustrating about technology and rebuilt it from scratch in Maple Grove, MN, with nimble attention to Multitasking. We celebrate Multitasking craftsmanship and hold ourselves to a high bar on the details that matter.

On top of $111,000 - $156,000, we cover your health premiums, fund your certifications, and pair you with a seasoned mentor.

Right now, today, this seat at CareNet Health is genuinely empty and waiting.