Help Desk Technician

Business Solutions Group; Farmington (NM); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Business Solutions Group in Farmington, NM is seeking a Help Desk Technician to support a growing technology stack in a full-time role with competitive salary and a clear path to leadership within technology.

You will communicate clearly, monitor system health, and work with QA to improve test coverage and catch regressions early. The role emphasizes hands-on PowerShell work and deploying Bash services as the stack expands in Farmington.

Qualifications

• Clear, concise written and verbal communication.
• Ability to adapt to shifting requirements.
• Judgment on balancing multiple priorities and absorbing new tasks.

Responsibilities

• Refactor the technology module without destabilizing the system.
• Monitor system health and set up production alerts.
• Collaborate with QA to define test coverage and catch regressions.
• Modernize PowerShell scripts and document legacy formats.
• Ensure code quality through linting and testing.
• Decompose the monolith into deployable Bash services for Farmington.

Skills

Communication

Verbal communication

Adaptability

Tools

PowerShell

Job description

Our technology stack is growing faster than our team, so Business Solutions Group is bringing on a Help Desk Technician to keep the architecture honest. This Help Desk Technician role hands junior talent $45,000 - $70,000, a full-time arrangement in NM, and the latitude to call the shots.

Key Responsibilities

• Refactor the technology module Business Solutions Group has been afraid to touch
• Monitor system health and set up alerting for delightfully-weird production environments
• Partner with QA to define test coverage and catch regressions early
• Reverse-engineer the forever-learning PowerShell format Business Solutions Group inherited and never documented
• Ensure code quality through automated linting, testing, and static analysis
• Slice the fast-growing technology monolith into Linux Bash services Farmington, NM can deploy alone

What You'll Bring

• A communicator who writes the meeting recap nobody asked for but everyone reads
• Sharp written and verbal communication, tested under scrutiny
• Junior-caliber judgment about when to absorb and when to absorb
• Adaptability and resilience when facing shifting requirements

Business Solutions Group is Farmington, NM's answer to a technology industry grown lazy, run by a mentorship-focused team that still cares about PowerShell. The unwritten rule in Farmington is simple: leave the codebase kinder than you found it.

This position offers $45,000 - $70,000, comprehensive benefits, and genuine room to advance into leadership within technology.

We are meeting Help Desk Technician candidates now and moving qualified ones forward fast.

Got 1 of technology experience itching for a new home? This is the door.