Help Desk Technician

Energy Innovation Corp; Atlanta (GA); On-site; USD 110,000 - 153,000; Full time

Benefits offered by this job

Growth runway

Mentor

Full benefits

Flexible Atlanta, GA setup

No fine print

No catch

Job summary

Energy Systems Corp in Atlanta, GA is seeking a Help Desk Technician to dive in and own the Linux Administration subsystem. You will pair-program with engineers on backup and recovery edge cases across Atlanta, GA, driving reliable infrastructure and rapid issue resolution.

Collaborate with QA to define test coverage, coordinate releases with remote teams, and sketch sequence diagrams to illustrate the technology flow for stakeholders.

Qualifications

• 7+ years owning outcomes in Linux environments.
• 5+ years delivering outcomes, not just tasks.
• Experience coordinating with QA and engineering teams.

Responsibilities

• Pair-program tricky Backup and Recovery edge cases with engineers across Atlanta, GA.
• Own the Linux Administration subsystem relied on by Energy Systems Corp.
• Partner with QA to define test coverage and catch regressions early.
• Coordinate releases with stakeholders across Atlanta, GA and remote teams.
• Sketch Backup and Recovery sequence diagrams to clarify technology flow.

Skills

Linux Administration

Remote work

Ownership mindset

Collaboration with QA

Release coordination

Backup & Recovery

Relationship building

Job description

Energy Systems Corp pairs quick-to-ship engineering challenges with the autonomy to solve them, and we need a Help Desk Technician to dive in. Take ownership, lean on your 7 years of Linux Administration, and earn $110,000 - $153,000 as part of a team that grows with you.

Key Responsibilities

• Pair-program tricky Backup and Recovery edge cases with engineers across Atlanta, GA
• Own the quietly-ambitious Linux Administration subsystem that the rest of Energy Systems Corp quietly depends on
• Partner with QA to define test coverage and catch regressions early
• Coordinate releases with stakeholders across Atlanta, GA and remote teams
• Sketch Backup and Recovery sequence diagrams that make the technology flow obvious to everyone

What You'll Bring

• Meticulous attention to detail across every deliverable
• Comfort being accountable for a deeply-bought-in outcome in a remote role
• Familiarity with Energy Systems Corp-scale workflows, or the appetite to reach them
• An eye for the generously-mentoring detail that separates fine from finished
• A growth mindset and openness to constructive feedback
• 5+ years owning outcomes, not just completing tasks
• 7+ years building trust the slow, unglamorous way

Energy Systems Corp treats Atlanta, GA as both home and laboratory, prototyping hands-dirty technology ideas no larger rival would risk. Every voice in the GA office gets airtime, especially the ones still finding their volume.

• you get $110,000 - $153,000
• a growth runway
• a mentor
• full benefits
• a flexible Atlanta, GA setup
• no fine print
• no catch

Live this hour, the technology role remains open and unclaimed.