Help Desk & IT Support Engineer (On-Call)

Samost Jewish Family and Children's Service of Southern New Jersey; Cherry Hill Township (NJ); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

401(k)

Voluntary benefits

Paid time off

Holiday pay

Flexible spending account

Job summary

EMSL Analytical, Inc. seeks a Help Desk Support Engineer in Cinnaminson, NJ to deliver comprehensive IT help desk services for hardware, software, and network systems. The role involves on-call rotation and occasional travel.

Requirements include 2+ years of desktop support and an AA/AS in a tech field or computer certificate, with strong communication and problem-solving skills. Weekly hours are standard, with flexibility as needed.

Qualifications

• 2+ years of Help Desk/Desktop support experience.
• Associates degree or computer certificate in a technology field, or equivalent experience.
• Experience with Microsoft Office 365 and Windows operating systems; familiarity with AD and server products.

Responsibilities

• Provide help desk support to all employees for hardware, software, network and communications.
• Troubleshoot issues and implement solutions individually or with a team.
• Deploy, maintain, and upgrade hardware and software assets.

Skills

Help Desk Support

Desktop Support

Communication

Problem Solving

Teamwork

Prioritization

Education

AA/AS in Technology or related field

Computer Certificate

Tools

Office 365

Windows 7/10

Windows Server 2008/2012/2016

Active Directory

Fortigate Networking

VMware

Job description

EMSL Analytical, Inc. seeks a Help Desk Support Engineer in Cinnaminson, NJ to deliver comprehensive IT help desk services for hardware, software, and network systems. The role involves on-call rotation and occasional travel.

Requirements include 2+ years of desktop support and an AA/AS in a tech field or computer certificate, with strong communication and problem-solving skills. Weekly hours are standard, with flexibility as needed.