Heart ICU: Part-Time Patient & Family Concierge

UPMC; Pittsburgh (Allegheny County); In loco; USD 21.000 - 30.000; Part-time

Descrizione del lavoro

UPMC Shadyside is hiring a Part-Time Patient & Family Concierge for the Cardiothoracic ICU. The role focuses on compassionate, general support to patients, families, and visitors throughout hospital stays, coordinating destinations, assisting with environmental services, dietary needs, patient transport, and managing supplies and equipment.

The Cardiothoracic ICU cares for adults and geriatrics after heart/lung surgeries and transplants, with a collaborative, multidisciplinary approach to

Mansioni

• Destination Coordination: Welcomes patients and families, guiding them to destinations and providing information while respecting confidentiality.
• Environmental Services: Cleans and organizes assigned areas, including patient rooms and public spaces, replenishes supplies, and reports maintenance issues.
• Dietary Services: Assembles and serves meals based on dietary orders, maintains food safety, operates food service equipment, and delivers meal trays and nourishments.
• Transportation Services: Safely transports patients and lab specimens between areas, disinfects equipment, records data, reports issues, and requests repairs.
• Supply & Equipment Management: Orders, organizes, and delivers supplies and equipment, maintains stock and temperature logs, checks expiration dates, and monitors inventory.
• General: Answers phones, responds to call lights, interacts with patients, rounds regularly, distributes care plans, and follows hygiene and infection control protocols.

Descrizione del lavoro

UPMC Shadyside is hiring a Part-Time Patient & Family Concierge for the Cardiothoracic ICU. The role focuses on compassionate, general support to patients, families, and visitors throughout hospital stays, coordinating destinations, assisting with environmental services, dietary needs, patient transport, and managing supplies and equipment.

The Cardiothoracic ICU cares for adults and geriatrics after heart/lung surgeries and transplants, with a collaborative, multidisciplinary approach to