Part-Time Patient & Family Concierge – Transplant ICU

Pittsburgh Tomorrow; Pittsburgh (Allegheny County); Sur place; USD 22 000 - 31 000; Temps partiel

Résumé du poste

UPMC Presbyterian Hospital is seeking a Part-Time Patient & Family Concierge (PFC) in the Transplant ICU. You will support patients, families, and staff with bedside, stocking, and administrative tasks to enhance the patient experience from arrival to discharge.

Position details include 24 hours per week on 2 x 12-hour shifts (9am-9pm), with weekend and holiday availability. Starting pay is $19.00 per hour; title and rate determined by experience and education.

Qualifications

• High school diploma or active enrollment in HS/GED, or one year of work experience in lieu of diploma/GED.
• Demonstrated compassion, enthusiasm, and desire to provide an exceptional patient/family experience.
• Healthcare or customer service experience is helpful but not required.
• Ability to follow written and verbal instructions.

Responsabilités

• Greet and escort patients and visitors.
• Assist with patient transport, meal delivery, and supply replenishment.
• Maintain clean, organized spaces and report maintenance needs.
• Answer phones, respond to call lights, and provide non-clinical assistance.

Connaissances

Compassion

Customer service

Following instructions

Formation

High school diploma or equivalent

Description du poste

UPMC Presbyterian Hospital is seeking a Part-Time Patient & Family Concierge (PFC) in the Transplant ICU. You will support patients, families, and staff with bedside, stocking, and administrative tasks to enhance the patient experience from arrival to discharge.

Position details include 24 hours per week on 2 x 12-hour shifts (9am-9pm), with weekend and holiday availability. Starting pay is $19.00 per hour; title and rate determined by experience and education.