Hearing Health Outreach & Appointment Coordinator

NationsBenefits, LLC

Evanston (IL)

On-site

USD 19,286 - 30,307

Full time

14 days+

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Job summary

NationsBenefits is seeking a Hearing Ambassador to support licensed dispensers at the Sam's Club Hearing Aid Center in Evanston, IL. The role focuses on engaging customers, educating about hearing wellness, scheduling appointments, and driving growth through community outreach and relationship building.

You will promote HAC products, complete tests, and aim to increase non-hearing aid product sales while meeting state regulations and using the handheld screener as appropriate.

Qualifications

High school diploma or equivalent.
Strong customer service or retail experience.
Experience with scheduling appointments.
Excellent oral and written communication skills.
Proficiency with basic computer systems and scheduling software.

Responsibilities

Have a working knowledge of HAC products and services.
Set the stage for hearing tests and full purchases when interacting with Members.
Complete 30-50 outbound calls daily to prospective and/or existing customers.
Secure a minimum of 4 immediate or scheduled full hearing tests daily.
Promote and sell non hearing aid products when Members with whom they engage do not have hearing loss.
Based in HAC, spend 95% of time walking/interacting with Members in the club.

Skills

Customer service

Sales

Scheduling

Communication

Problem-solving

Education

High school diploma or equivalent

Tools

Scheduling software

PC hardware & software

Job description

You will promote HAC products, complete tests, and aim to increase non-hearing aid product sales while meeting state regulations and using the handheld screener as appropriate.

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