Hearing Care Outreach Coordinator

NationsBenefits; Cicero (IL); On-site; USD 32,000 - 48,000; Full time

Job summary

NationsBenefits in the United States is seeking a Hearing Ambassador for our Sam's Club Hearing Aid Center in Cicero, IL. On-site role focused on engaging customers, educating about hearing wellness, scheduling tests, and driving growth through community outreach and relationship building.

The role requires high school diploma and strong customer service or sales experience, plus solid computer skills and excellent communication.

Qualifications

• High school diploma or equivalent is required.
• Strong customer service or sales experience.
• Proficiency with scheduling software or basic computer systems.
• Excellent oral and written communication, organizational and problem-solving skills.

Responsibilities

• Have a working knowledge of all HAC products and services.
• Set the stage for tests and purchases when interacting with Members.
• Complete 30-50 outbound calls daily to prospective and/or existing customers.
• Secure a minimum of 4 immediate or scheduled hearing tests daily.
• Promote and sell non-hearing-aid products when appropriate.
• Promote HAC during Sam’s Club events and community outreach.
• Based in HAC but spend 95% of time roaming the club and engaging members.

Skills

Customer service

Sales experience

Retail experience

Communication skills

Computer literacy

Education

High school diploma or equivalent

Job description

NationsBenefits in the United States is seeking a Hearing Ambassador for our Sam's Club Hearing Aid Center in Cicero, IL. On-site role focused on engaging customers, educating about hearing wellness, scheduling tests, and driving growth through community outreach and relationship building.

The role requires high school diploma and strong customer service or sales experience, plus solid computer skills and excellent communication.