Hearing Health Advocate & Appointment Coordinator

NationsBenefits; Pearl (MS); On-site; USD 26,000 - 34,000; Full time

Job summary

NationsBenefits is a Healthcare Fintech provider delivering supplemental benefits, fintech payment platforms, and member engagement solutions. The Hearing Ambassador assists licensed staff, engages customers, educates on hearing wellness, schedules appointments, and supports growth through community outreach and customer relationship building.

On-Site, Sam's Club Hearing Aid Center in Pearl, MS; the role emphasizes outreach, product promotion, and meeting daily test and sales goals within the

Qualifications

• High school diploma or equivalent.
• Strong customer service, sales, or retail experience.
• Experience with PC hardware and general computer knowledge.
• Excellent oral and written communication skills.
• Previous experience with patient/customer appointment scheduling.
• Proficiency with basic computer systems and scheduling software.

Responsibilities

• Engage customers and support hearing health needs.
• Schedule appointments and coordinate tests.
• Promote products during events and outreach efforts.
• Aim to secure 4+ immediate or scheduled tests daily.
• Walk the club environment to build relationships and drive sales.

Skills

Customer service

Sales experience

Communication

Problem solving

Scheduling

Organization

Education

High school diploma or equivalent

Tools

Scheduling software

PC hardware

Job description

NationsBenefits is a Healthcare Fintech provider delivering supplemental benefits, fintech payment platforms, and member engagement solutions. The Hearing Ambassador assists licensed staff, engages customers, educates on hearing wellness, schedules appointments, and supports growth through community outreach and customer relationship building.

On-Site, Sam's Club Hearing Aid Center in Pearl, MS; the role emphasizes outreach, product promotion, and meeting daily test and sales goals within the